Financial Institutions

Strengthen Financial Well-Being.
Reduce Risk.
Grow Member Loyalty — at Scale.

A proven digital platform that helps members build a stronger financial foundation by connecting them to public benefits and local resources — improving repayment capacity, loyalty, and long-term financial resilience.

Trusted Partner

“At Navy Federal, our mission has always been to serve those who serve, and that means supporting our members through every stage of their financial journey. Partnering with Single Stop allows us to connect our members to essential benefits and community resources that can make a meaningful difference during moments of financial strain. This collaboration strengthens our commitment to helping members build stability, resilience, and long‑term financial security.”

Pam Perry

Senior Vice President of the Office of Financial Opportunity, Navy Federal Credit Union.

“In order to improve someone’s financial well-being, you must know your starting point.”

National Credit Union Foundation

Financial Well-Being for All Quick Start Guide

Financial institutions must assess the real financial challenges their members face. For many households, that starting point includes difficulty covering basic expenses such as food, housing, healthcare, utilities, or childcare. When these essential needs go unmet, members experience ongoing financial strain that limits their ability to save, repay loans, or plan for the future.

By The Numbers

Single Stop Supports Partners and Their Customers Across the Board

$924.9M

Total Potential Eligibility (FY25)

$24.7k

Average Eligibility Per Household (FY25)

Technology Overview

Technology Built with Passion and for Results

Single Stop provides technology you can trust, empowering organizations to seamlessly connect their customers with basic assistance programs. The software helps connect your customers to public benefits in minutes through an easy-to-use platform with localized support map and streamlined benefits screener.

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Financial Services Calculator

Calculate Your Impact

See the total value of eligible benefits you can make available with Single Stop

Number of Members

Potential Eligible Benefits

$XXX

Discover How Single Stop Supports Financial Services Partners

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Strengthen Financial Well-Being.Reduce Risk.Grow Member Loyalty — at Scale.