New York, NY- Single Stop, the leading technology platform dedicated to connecting individuals and families with public benefits and wraparound support, today announced a leadership transition. Steven Williams, Chief Operating Officer (COO), will succeed Martin Hanna as Chief Executive Officer (CEO) as Hanna transitions to a Senior Vice President role for Single Stop’s parent company, The Fedcap Group. In his new role, Hanna will continue serving as a senior advisor to Single Stop.

During his tenure, Hanna led Single Stop through a period of transformative growth, driving the build and launch of a next-generation technology platform and establishing pivotal partnerships, which expanded access to benefits and supports to tens of thousands of families nationwide.

Reflecting on his time with the organization, Hanna shared, “It has been a tremendous privilege to lead Single Stop during a dynamic period of innovation and impact. Our technology has made it easier for people to access the critical resources they need. I am confident that Steven, with his strategic vision and deep understanding of our mission, will propel the organization into its next chapter.”

Williams, who joined Single Stop in early 2024, brings a wealth of operational expertise to his new role. “I am honored to lead Single Stop at such an important time,” said Williams. “Under Martin’s leadership, Single Stop has built a strong foundation, and I am committed to driving continued growth by helping more individuals and families gain access to the education, job opportunities, and financial stability they deserve. Our mission to empower underserved communities is more vital than ever, and I look forward to building on the incredible work we’ve already done.”

As COO, Williams spearheaded several operational efficiency initiatives and launched key programs to accelerate the organization’s strategic growth, positioning Single Stop for continued success in its mission of improving the economic quality of life for lower-income Americans.

About Single Stop  

A nonprofit organization founded in 2007, Single Stop’s  mission is to equip others to build pathways to an economically sustainable future by leveraging partnerships and technology to connect people to valuable resources. By combining their community networks and cutting-edge technology, Single Stop’s unique one-stop-shop model helps organizations provide their clients with centralized access to tools essential for building a pathway to a sustainable future. 

Single Stop is a company of The Fedcap Group. Since 1935, The Fedcap Group has developed scalable, innovative, and potentially disruptive solutions to some of society’s most pressing needs. The work of The Fedcap Group is structured within four major areas of practice—workforce development, educational services, health services, and economic development— and delivered through a growing number of top-tier companies—each focused on helping people achieve long-term economic well-being. 

Media Contact: 

Autumn Hughes 

Marketing and Communications 

ahughes@singlestop.org